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Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — welcome to the new Horton Hangout podcast 2.0 for the dental team and industry.
Episodes
Thursday Apr 01, 2021
Thursday Apr 01, 2021
Welcome to season four of the Horton Hangout podcast!
Holly and her business partner Chelsea have both been successfully helping dentists build their brand and follower lists for many years. Holly's agency ‘Drive' operates in a really unique way, utilising video content in a way I have not known before for social media. This year Chelsea and Holly teamed up and are now Social Drive. Their clients are the UK's leading dental clinics and clinicians.
Thursday Feb 27, 2020
Thursday Feb 27, 2020
In this podcast the voices and faces behind the Instagram profile for Horton Consulting bring to you the real meaning of the quotes uploaded over the last 18 months on the subject of kindness and support.
Nice and kind are two different things. What is kindness? Telling someone they have lipstick on their teeth or food in their teeth.
In this podcast we discuss how your business can:
- Develop the mental health support for your team - employed and self employed -through mental health first aiders and counselling services.
- Review the cultures you accept in terms of behaviour from staff and patients to support everyone's working day to also stamp out bullying in the workplace.
- Review how a morning huddle can help you assess the team.
- Understand the value of the one2one meetings that we train managers and leaders on and who needs to hold these meetings for whom.
- How back to work interviews are essential and hear Laura’s tale of how she was trained to do these initially.
- Update the team's medical history and ensure they know the importance of completing them truthfully
Lastly we discuss the importance of taking care of yourself.
Be kind to yourself. Be kind to others.
See you in May 2020 for season 4.
Laura and Michael
www.horton-consulting.com
Friday Jan 31, 2020
Friday Jan 31, 2020
Bonuses for TCOs, handling a bad review and follow up systems for TCOs.
This month we answered these three questions and also interlinked the TCO role, the non clinical components and the vital follow together to support you no matter where you are with the role!
Thanks for hanging out with us www.horton-consulting.com
Time stamps for the podcast:
TCO bonuses 3:08
Follow up 15:35
Bad review 23:27
Friday Dec 13, 2019
Friday Dec 13, 2019
In the last podcast of 2019 and the decade, Michael Bentley turns the tables and interviews Laura Horton. Was she nervous, out of her comfort zone and feeling very awkward? Yes, but she has shared parts of her story with you here in this podcast.
Michael loves Laura’s grass roots story, how she fell into dentistry by accident and has for the last 11 years developed a business that was born from a love of dentistry. In this interview, you will discover Laura’s path to setting up Horton Consulting in 2008, as the recession broke.
Michael describes the interview as personal, honest and inspiring to many and we hope you enjoy it.
Tuesday Nov 26, 2019
Tuesday Nov 26, 2019
Esther is the owner of two dental practices, is a mother of 3 and has a business in reflexology.
Esther is the owner and founder of Visage Dental Spa and had a vision whilst training at Dental Collage of opening her own dental practice. Esther was training as a dental hygienist and wanted to create a practice that was different, more than just a dentist. She was passionate about dental hygiene and education and wanted her practice to be hygiene led, focused on prevention.
Now the vision has become a reality. Visage Dental Spa Harpenden was brought to reality in June 2016.
The team ensure every hygiene appointment not only cleans, brightens and whitens teeth but also focuses on educating clients to maintain a healthy mouth.
All of the dentists are carefully selected to deliver a professional, caring service. They offer patients not only examinations but cosmetic procedures to help people feel confident about their smile.
Esther is determined to create a space where people want to come with their families to keep their teeth and gums in prime condition.
Esther's attention to detail and passion to encourage people to "love their smile" is reflected in the spa style of practice she has created. From the moment you walk in the door it feels different, the smell, the welcome and the environment is relaxing. Hence the ‘spa’ like environment
In May 2019, Esther took over a Periodontal and Implant referral practice in St Albans. The staff are continuing to work alongside her and she has brought new specialists to the team, dentists, hygienist, nurses and treatment co-ordinators to ensure the 5 star service is continued.
Thursday Nov 07, 2019
Thursday Nov 07, 2019
Handling expectations and results for a new treatment coordinator, the implications of patients' cancelling late in a very busy hygienist book and adding in your employee benefits to recruitment advertisements. The three questions we answered in this month's Horton Hangout.
Monday Oct 14, 2019
Monday Oct 14, 2019
Nadim is a dedicated and enthusiastic dental surgeon with a proven track record in delivering the highest standards of care. Skilled in the use of sedation and hypnotherapy and aesthetic and implant orientated treatments.
Roles: Practice owner, manager and dentist
Location: Preston, Lancashire
Key facts:
Dad to twins boy and girl, opened a squat private practice in sept 2008 and the twins were born November 2008.
Read an estimated 500-600 books in the last 8 years on personal development, psychology, business and marketing.
Nadim qualified from Liverpool University in 2001, completed a diploma in Implant dentistry and has a Masters in Implantology.
Nadim has invested over £100,000 in his post grad training and over £30,000 on personal development and training (non dental related).
Is a trained NLP practitioner with Paul Mckenna training.
Learned to Code and programme in spare time and built first practice website in 2001 before many dental practices were online.
He is working hard with the local community promoting oral health.
Outside dentistry, he enjoys spending time with his family, computing/internet, keeping fit and personal development.
Wednesday Oct 02, 2019
Wednesday Oct 02, 2019
Sunday Sep 08, 2019
Sunday Sep 08, 2019
Tuesday Aug 20, 2019
Tuesday Aug 20, 2019