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Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — welcome to the new Horton Hangout podcast 2.0 for the dental team and industry.
Episodes
Friday Mar 27, 2026
Friday Mar 27, 2026
In this penultimate episode of the season, Laura and Leanna dive into a mix of serious industry insight and the chaotic humour that the Horton Hangout podcast has become known for.
The episode begins with an important listener question about practice manager burnout in busy dental clinics. Laura shares her experience managing multiple practices and explains why burnout happens, how leadership structures affect it, and practical steps owners can take to support their teams.
The conversation then shifts to communication mistakes in dentistry, including filler words like “just”, “quickly”, and “obviously” that can weaken patient conversations. Laura explains how clearer language improves patient confidence and treatment acceptance.
Finally, the episode finishes with the fan-favourite Confessions of a Dental Nurse segment – including some truly unforgettable (and hilarious) dental surgery moments.
This episode is the perfect mix of real dental practice advice, communication training, and unfiltered dental team stories.
If you enjoy the podcast, don’t forget to send in your confessions, banned words, and questions for the next season.
Send in your confessions, questions and watch the podcast here https://www.horton-consulting.com/horton-hangout-podcast/
Horton Consulting website https://www.horton-consulting.com/
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Leanna Best Linkedin https://www.linkedin.com/in/leanna-best-042376121/
Leanna Best Instagram https://www.instagram.com/leanna_TCO_coach
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