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Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — welcome to the new Horton Hangout podcast 2.0 for the dental team and industry.
Episodes
Sunday Jul 30, 2017
Sunday Jul 30, 2017
How much to pay your team, how to pay your team fairly, how to keep a team, packages to offer to keep your team! This management special contains huge topics that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley
Thursday May 25, 2017
Thursday May 25, 2017
How a practice manager can plan a working week, membership plans for patients - what to do and how to add benefits, what is a USP, what to do with self employed team members who do not follow systems and uniforms for the team - who should be in one! The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley
Thursday Apr 13, 2017
Thursday Apr 13, 2017
TVs in the waiting room, building a dentist's confidence with treatment planning and communication of options, managers and their personal friends in the workplace, associate dentists investing in marketing and their input to the business, how to ensure patients see a dental therapist, paying team members to be 'on call' in working hours. The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley
Wednesday Apr 05, 2017
Wednesday Apr 05, 2017
Dealing with associate dentists & hygienists who are not part of the team, handling negative team members, system development, increasing conversion rates, why marketing with offers is bad for buisness, financial success tips, dealing with team members who congregate at the front desk, providing a WOW experience. The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley
Friday Mar 24, 2017
Friday Mar 24, 2017
Outstanding accounts, patients' photo consent, handling patients who do not want perio treatment but want advance implant dentistry, clinical complaints, mental capacity for team and patients, patients who are demanding with appointment bookings, team training tips, handling emergencies. The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley