Horton Hangout Podcast for Dental Professionals!

GDPR patient consent, marketing denture patients, handling membership patients that FTA, how to work better with hygienists’ and how to discuss whitening with existing patients.

This month we answer questions on:

 

GDPR patient consent, marketing denture patients, handling membership patients that FTA, how to work better with hygienists’ and how to discuss whitening with existing patients. 

Tips to help you communicate with patients, how to develop B2B relationships, new manager legalities, the best way to contact leads through Facebook, and books for the team to read

Tips to help you communicate with patients, how to develop B2B relationships, what legalities does a new manager need to know, the best way to contact leads through Facebook, and books for the team to read - all in this month's Horton Hangout Podcast!

Moving associate dentists onto a lower percentage or sliding scale, handling NHS email enquiries, diary zoning and tips, asking for deposits for long dental appointments

Moving an associate dentist onto a lower percentage or sliding scale, handling NHS enquiries by email, diary zoning and tips for minimising white space and asking for deposits for long appointments with dentists…the four questions we answered in this month's podcast.

 

Optimising websites, feeling like you are being replaced, handing a smart phone user at the desk, booking new patients with the owner....

Optimising websites, feeling like you are being replaced, handing a smart phone user at the desk, booking new patients with the owner. 4 fantastic questions that Laura and Michael have answered on this month's hangout!

Creating a vision, probationary periods, flexible working and photographs in a TCO consult - the 4 questions that Laura and Michael have answered in this months Horton hangout

Creating a vision, probationary periods, flexible working and photographs in a TCO consult - the 4 questions that Laura and Michael have answered in this month's Horton hangout

 

Hourly rates, motivating the team, interrupting dentists...

Hourly rates, motivating the team and interrupting dentists. The three questions that Laura and Michael have answered in this Horton Hangout podcast!

Team pay, team retention, packages...

How much to pay your team, how to pay your team fairly, how to keep a team, packages to offer to keep your team! This management special contains huge topics that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley

Practice manager week planning, patient membership plans, self employed team members, uniforms...

How a practice manager can plan a working week, membership plans for patients - what to do and how to add benefits, what is a USP, what to do with self employed team members who do not follow systems and uniforms for the team - who should be in one! The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley

TV, confidence, associate dentists, communication, friends, patients, on call....

TVs in the waiting room, building a dentist's confidence with treatment planning and communication of options, managers and their personal friends in the workplace, associate dentists investing in marketing and their input to the business, how to ensure patients see a dental therapist, paying team members to be 'on call' in working hours. The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley

Team members, system development, conversion rates, marketing, finances...

Dealing with associate dentists & hygienists who are not part of the team, handling negative team members, system development, increasing conversion rates, why marketing with offers is bad for buisness, financial success tips, dealing with team members who congregate at the front desk, providing a WOW experience. The many questions that have been discussed and answered in this Horton Hangout with Laura Horton and Michael Bentley