Horton Hangout Podcast for Dental Professionals!

When to use emotion in Dentistry, KPIs for associate dentists, how to handle new patients that FTA and track new patients at the desk. All discussed in this month's podcast.

When to use emotion in Dentistry - we discussed when to in regards to patients, staff, finance and marketing, KPIs for associate dentists, how to handle new patients that FTA and how to track new patients at the desk. The 4 questions that we answered on this month's Horton Hangout Podcast.

Summer problems... being over or understaffed during the holiday season, poor cashflow during the summer season, handling payrises when you cannot afford them and paying the dental nurses CPD and ARF

Summer problems... being over or understaffed during the holiday season, poor cashflow during the summer season, handling payrises when you cannot afford them and paying the dental nurses CPD and ARF. 4 wonderful questions that we answered in this month's podcast!

Systems for charging patients that FTA and are late, music in Reception, appraising assciates, waiting times, closing down for a holiday and social media reach...

Systems for charging patients that FTA and are late, music in Reception, appraising assciates, waiting times, closing down for a holiday and social media reach - the 6 questions we answered in this month's podcast!

GDPR and confirming appointments, emergency appointment systems, charging late patients - 4 questions that we have answered on this month's Horton Hangout!

GDPR and confirming appointments, emergency appointment systems, charging late patients - 4 questions that we have answered on this month's Horton Hangout!

 

GDPR patient consent, marketing denture patients, handling membership patients that FTA, how to work better with hygienists’ and how to discuss whitening with existing patients.

This month we answer questions on:

 

GDPR patient consent, marketing denture patients, handling membership patients that FTA, how to work better with hygienists’ and how to discuss whitening with existing patients. 

Tips to help you communicate with patients, how to develop B2B relationships, new manager legalities, the best way to contact leads through Facebook, and books for the team to read

Tips to help you communicate with patients, how to develop B2B relationships, what legalities does a new manager need to know, the best way to contact leads through Facebook, and books for the team to read - all in this month's Horton Hangout Podcast!

Moving associate dentists onto a lower percentage or sliding scale, handling NHS email enquiries, diary zoning and tips, asking for deposits for long dental appointments

Moving an associate dentist onto a lower percentage or sliding scale, handling NHS enquiries by email, diary zoning and tips for minimising white space and asking for deposits for long appointments with dentists…the four questions we answered in this month's podcast.

 

Optimising websites, feeling like you are being replaced, handing a smart phone user at the desk, booking new patients with the owner....

Optimising websites, feeling like you are being replaced, handing a smart phone user at the desk, booking new patients with the owner. 4 fantastic questions that Laura and Michael have answered on this month's hangout!

Creating a vision, probationary periods, flexible working and photographs in a TCO consult - the 4 questions that Laura and Michael have answered in this months Horton hangout

Creating a vision, probationary periods, flexible working and photographs in a TCO consult - the 4 questions that Laura and Michael have answered in this month's Horton hangout

 

Hourly rates, motivating the team, interrupting dentists...

Hourly rates, motivating the team and interrupting dentists. The three questions that Laura and Michael have answered in this Horton Hangout podcast!