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Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — welcome to the new Horton Hangout podcast 2.0 for the dental team and industry.
Episodes
Thursday Jul 24, 2025
Thursday Jul 24, 2025
This week, Laura and Leanna are fresh from the ADI Team Congress and full of energy. From co-presenting treatment coordination to discussing the challenges of being a speaker and a parent, this episode is packed with professional insight — and personal honesty. They also dive into a new banned phrase, help a TCO navigate a tricky dentist dynamic, and wrap up with a confession that’s part horror film, part dental drama.
In this episode:
- 🎤 ADI Team Event recap – what it’s like to co-present live, and how events can be better planned to support working parents and female speakers
- 💡 Banned Phrase: “When would you like to come in?” — why this seemingly polite question hands all the power to the patient (and ruins your diary)
- 🗓️ Laura breaks down the right way to lead a conversation at reception, protect the diary flow, and avoid the dreaded mid-block appointment chaos
- 🦷 Hangout Question: “One of my dentists refuses to treatment plan with me. What do I do?”
- 🙋♀️ Laura shares exactly how to lead a constructive conversation using the 7 Habits framework — and why coming with solutions is key to being heard
- 💬 Leanna adds insight on emotional reactions, dentist guilt, and building buy-in by showing the true value of collaboration
- 🌿 Product Spotlight (not an ad!): Tooth Angel — the duo review a new eco-friendly oral care kit sent to them, including breath spray (perfect for lectures) and a travel-ready soft toothbrush
- 😱 Confession of a Dental Nurse: a mid-treatment horror story with a very unsuspecting patient.
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