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Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — welcome to the new Horton Hangout podcast 2.0 for the dental team and industry.
Episodes
7 days ago
7 days ago
This week’s episode is a rollercoaster of awkward confessions, heartfelt honesty, and real talk about running a dental practice. Laura and Leanna dive into everything from changing the word “patient” to “client’, to the power of transparency in financial targets, and a dental nurse’s accidental – and audible – bodily moment mid-root canal.
In this episode:
- 🇮🇪 Leanna’s back from another fab trip to Ireland – full of energy, insight, and interactive learning
- 🦷 Laura shares a behind-the-scenes look at her patient experience evaluation days – and how one Monday morning went completely off the rails
- 💻 Why one dentist’s interactive TV during assessments absolutely wowed Laura
- 🚫 Banned Word: “Patient” – should we be using “client” instead? Laura explains why it matters, and the responses she’s had from both ends of the spectrum
- 📊 Hangout Question: Which KPIs matter most for the whole team – and how do you actually get people to care?
- 😂 Confession #1 (Dental Nurse): A mid-treatment fart that echoed through the surgery – and was very much owned
- 😱 Confession #2 (Practice Manager): When your best friend applies for a job… and accidentally CCs the boss
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